1. Introduction

At VILI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website viliday.com and make purchases.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, password when you create an account.
• Order Information: Shipping address, phone number, payment details when you make a purchase.
• Communication: Information you provide when contacting us.
• Newsletter: Email address if you subscribe to our newsletter.

We also automatically collect:

• Browser type and device information
• IP address
• Pages visited and time spent on site
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails (only if you opted in)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We share your information only with:

• Printful: Our print-on-demand partner who fulfills and ships orders.
• Stripe: Our payment processor for secure transactions.
• Shipping carriers: To deliver your orders.
• Legal authorities: When required by law.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and cart items
• Keep you logged in to your account
• Analyze site traffic and usage

You can disable cookies in your browser settings, but this may affect site functionality.

7. Your Rights (GDPR)

If you are in the European Union, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at contact@viliday.com

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is kept for accounting and legal purposes.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

For any questions about this Privacy Policy or your personal data, contact us at contact@viliday.com