1. Introduction

Welcome to VILI ("we," "our," or "us"). By accessing or using our website at viliday.com (the "Site") and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before making any purchase.

2. Products

All products sold on VILI are custom-made and printed on demand. This means each item is created specifically for you after your order is placed. We work with trusted print-on-demand partners to ensure high-quality products.

Product colors may vary slightly from what you see on screen due to monitor settings and printing processes. We strive to represent our products as accurately as possible.

3. Orders and Payment

• All prices are displayed in EUR and include applicable taxes.
• Payment is processed securely through Stripe.
• Orders are confirmed only after successful payment.
• We reserve the right to cancel orders in case of suspected fraud.
• Once an order is placed and payment is confirmed, it cannot be cancelled as production begins immediately.

4. Shipping

Please refer to our Shipping Policy for detailed information about delivery times, shipping costs, and international shipping.

5. Returns and Refunds

Due to the custom-made nature of our products, we do not accept returns or offer refunds for change of mind. However, we stand behind the quality of our products. Please refer to our Returns Policy for information about defective or damaged items.

6. Intellectual Property

All content on this Site, including but not limited to designs, graphics, logos, images, and text, is the property of VILI and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

7. User Accounts

• You are responsible for maintaining the confidentiality of your account.
• You must provide accurate and complete information when creating an account.
• We reserve the right to suspend or terminate accounts that violate these terms.

8. Affiliate Program

Participation in our affiliate program is subject to approval. Affiliates must comply with our affiliate guidelines and may not engage in misleading advertising or spam. We reserve the right to terminate affiliate accounts for violations.

9. Limitation of Liability

To the maximum extent permitted by law, VILI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the new terms.

11. Contact

For any questions about these Terms of Service, please contact us at contact@viliday.com